University of Cambridge

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HR Case Management Coordinator


The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our continued success that we create the right conditions for our people to thrive at Cambridge.

The Case Management team are a new team responsible for the management of formal employee relations cases in one of the largest and most prestigious universities in the UK.

The Role:

As the HR Case Management Coordinator at Cambridge you will provide effective coordination for complex and sensitive case management processes. This will include taking minutes, arranging meetings and preparing standard template letters.

The role is required to work from the office a minimum of two days a week, but some weeks this will be higher due to when case meetings are scheduled, as these are held in person. The office location will vary within Cambridge offices depending on the case being supported.

About you:

In order to succeed in this role you will:

  • Have relevant administrative expertise and be experienced in dealing with HR matters;
  • Be experienced in taking minutes, arranging meetings and maintaining databases;
  • Have the ability to manage confidential information sensitively, possess excellent interpersonal skills, have excellent attention to detail and be able to prioritise your own workload.

Further information about the role and its responsibilities is available via the link below.

Benefits of working at Cambridge include:

  • Competitive rates of pay with automatic service related pay progression and annual cost of living increases;
  • Generous annual leave allowance of 36 days paid leave (including bank holidays)
  • Flexible and hybrid working opportunities;
  • Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare);
  • An auto-enrolment pension scheme, with a generous employer contribution;
  • Travel benefits and retail discounts at over 2,000 local and national stores;
  • Schemes to support with relocation/the provision of accommodation

The University of Cambridge is committed to supporting our staff to thrive both professionally and personally. We aim to support a good work/life balance, whilst retaining the positive aspects of our unique in-person environment and culture. Elements of this role are suitable for hybrid working, where staff can split their time between in-person collaboration and remote working.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are encouraged and should be directed to: Dieuwertje.Laker@admin.cam.ac.uk.

If you have any queries regarding the application process please email: hrdivisionaladmin@admin.cam.ac.uk

Closing date for applications: Thursday 12th June 2025

Interview Date: To be confirmed

Please quote reference AH46100 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online