For answers to any queries that you may have about a specific vacancy, please get in touch with the recruiting department or institution using the contact details found in the job advertisement and/or in the further information document.
If you have a general recruitment query, or if you would like to give us some feedback on these web pages or on our recruitment process, please email us at hrenquiries@admin.cam.ac.uk.
If you wish to make a complaint, you may do so at any stage of the recruitment process. You should direct your complaint to the Secretary of the Appointing Body for the vacancy concerned; the recruiting department or institution will be able to provide you with contact details for this person if they are not contained within the job advertisement or further information document.
The Secretary of the Appointing Body for the vacancy will refer your complaint to the Director of Human Resources. A complaint made at any point up to the time when a decision is made about appointment will cause the procedure to be suspended until the complaint has been investigated.
The Director of Human Resources will investigate the complaint and attempt to resolve it. In cases where the Director of Human Resources cannot resolve a complaint, you may pursue the complaint through the University's grievance procedure for the relevant staff group.
Reports of complaints and the action taken to resolve them will be made to the University's HR Committee.