University of Cambridge

Job Opportunities


Client Services Administrator

We have an exciting opportunity for a Client Services Administrator to join the Small Animal department of the Queen's Veterinary School Hospital (QVSH). This is a full-time position that will take part in an early and late rota (hospital reception opening hours are currently Monday to Friday 8.00am ¿ 6:00pm)

As a member of our Client Services team, you will be the face of the Hospital and the first point of contact for our clients and referring vets. Therefore, being a friendly, calm and confident communicator is essential. You will be responsible for receiving incoming calls and emails, billing clients and taking payments, booking appointments, liaising with clients, referring veterinary practices, QVSH clinicians, nurses and students and therefore knowledge of medical terminology would be advantageous.

You must be efficient and experienced in Microsoft Office packages and have the ability to establish professional and effective working relationships with the wider team.

Excellent customer service, organisation skills, attention to detail and flexibility are all essential parts of the role.

To submit an application for this vacancy, please click on the link 'Apply online' or visit the vacancy pages on the following website: This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) before completing the online application form. Further particulars for the role and information about the Department

Closing Date: 21 June 2023

Interviews will be held on a date to be confirmed

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any questions about this role please contact the Clinical HR Team on

Please quote reference PP36829 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online