The Department of Psychology is seeking a friendly and enthusiastic full-time Receptionist to provide a professional and welcoming reception for all staff, students and visitors to the department. Psychology is a large teaching and research department in the School of Biological Sciences and has approximately 150 members of staff, including 30 academics. The department also has around 100 postgraduate students. We offer a welcoming, friendly work environment where you will feel valued, encouraged to develop and supported to achieve your full potential.
You will be based full time in the main Psychology building in central Cambridge and will be responsible for dealing with and directing visitors, answering telephone and email inquiries to the Department. You will deal with incoming and outgoing mail and receipt of deliveries. The Receptionist also assists with the day-to-day security of the main building of the department.
You should have good interpersonal and communication skills and a good standard of written and spoken English. The role requires good IT skills and proven customer service experience either in a reception area or other customer-facing role. You must be able to multi task and work calmly under pressure to fulfil the duties and present a helpful attitude to visitors or callers.
What we Offer:
Our professional services staff play a fundamental role in the School's academic vision of the pursuit of education and research at the highest levels of excellence. The University of Cambridge offers excellent benefits, extensive opportunities in a stimulating environment.
The University salary structure includes automatic service-related pay progression in many of its grades and an annual cost of living increase. In addition to this, employees are rewarded for outstanding contribution through a number of regular pay progression schemes. Staff also benefit from a generous annual leave entitlement.
The University offers employees a wide range of competitive benefits, from health care cash plans to childcare, a cycle to work scheme, to shopping and insurance discounts.
University-led initiatives in the areas of equality, diversity and wellbeing include staff and students networks. These include the Women's Staff Network, the Disabled Staff Network, the Black, Asian and Minority Ethnic Staff Network, Parents and Carers and the LGBT+ Network. We also hold a wide range of Equality and Diversity events on a regular basis.
Wellbeing at Cambridge is a university-wide initiative aiming at supporting and maximising the health and wellbeing of staff. It encompasses a network of Wellbeing Advocates, who provide guidance and general signposting about wellbeing issues, including mental or physical health and Dignity @ Work concerns.
The University offer a range of family-friendly policies, including maternity, adoption and shared parental leave. In addition, workplace nurseries, childcare vouchers, a childcare salary sacrifice scheme and a high-quality holiday play scheme are available to help support University employees with caring responsibilities
Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.
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Please quote reference PJ36700 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
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