University of Cambridge

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Institution Support IT Analyst (Fixed Term)


Fixed-term: The funds for this post are available for 2 years in the first instance.

The University Information Services (UIS) is seeking an Institution Support IT Analyst to provide contracted IT support to departments, colleges and other organisations within the University as part of the UIS's Institution Support Service.

UIS provides the critical core IT infrastructure that keeps the collegiate University working, with Wi-Fi and a high speed fibre optic network across the city, telephony and central email services, and managed desktop and printing systems. We also support the increasing use of computing across Cambridge's diverse research fields and provide a range of computing services, including large scale supercomputing, data storage and visualisation, hosted in our highly energy efficient data centre.

The ideal candidate should:

  • Be educated to degree level or equivalent
  • Have experience in providing IT support within small to medium size organisations
  • Be capable of working on their own or in a team
  • Be familiar with a broad range of operating systems (Microsoft, Mac OS X and Linux), application software, hardware, peripherals and networking
  • Have excellent problem-analysis/solving and interpersonal skills
  • Be experienced in advising others on relevant IT-related matters and coordinating IT activities at a particular institution

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Clare Bartlet via email cpb10@cam.ac.uk.

Please quote reference VC29748 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online