University of Cambridge

Job Opportunities


Head of HR Shared Service [Temporary Cover]

Temporary cover: This post is fixed-term for 2 years or the return of the post holder, whichever is the earlier.

The University of Cambridge ranks consistently amongst the foremost Universities in the world and we recognise that it is our people who have built our reputation. We will only maintain our leading position in the academic world by continuing to attract, develop, support and retain the highest calibre of talented people. Central to this is our HR Shared Services, who are responsible for the delivery of contracts and HR administration, immigration and compliance services, the Temporary Employment Service (the University's in-house employment agency) and the HR Systems Helpdesk and Training. We now seek to appoint a Head of the HR Shared Service to lead and drive forward the Shared Services team during a challenging yet exciting period of transformation for the Division and the wider academic University. This appointment will be made on a fixed-term basis of 2 years to provide temporary cover during the absence of another member of staff.

As Head of HR Shared Service, you will be responsible for the strategic direction, development and operational performance of the HR Shared Service, working in collaboration with the HR Division and wider University to drive consistent delivery and customer service whilst embedding a culture of continuous improvement across the service. With demonstrable people management skills and experience, you will lead, manage and develop staff within the service, ensuring that all team members are equipped to deliver a service which is aligned to meet the requirements and culture of the University and its commitment to excellence. We will look to you to provide expert advice and support to departments on relevant procedures, whilst ensuring that the University delivers against our statutory and compliance requirements in a range of key HR functions, such as immigration, policy development and temporary employment.

Educated to degree level or with equivalent professional experience, you will join us with comprehensive knowledge of HR Services, underpinned by a strong understanding of relevant HR Services technology, systems and processes. You will have proven ability to manage, motivate and develop multi - disciplined teams in a large-scale organisation, providing a clear vision and direction in a regularly evolving landscape. As part of the Human Resources senior management team, key to your success in the role will be your ability to build and maintain effective working relationships at all levels across, analyse problems at a strategic and operational level, identify a range of creative, innovative solutions, which will add value to the organisation.

If you think you are the ideal candidate to lead and develop multi-disciplinary HR functions through an exciting period of change, please submit your CV and supporting statement though our web recruitment system by clicking Apply Online below.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Further information about the role, and the application process, is available via the link below. For an informal discussion about the role, please contact Sarah Hickling (Head of HR Shared Service) at

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference AH24146 on your application and in any correspondence about this vacancy. The closing date for applications is Friday 30th October 2020.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records) and a security check.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online