University of Cambridge

Job Opportunities


Operations Administrator (Part Time, Fixed Term)

Funded by the Health Foundation, The Healthcare Improvement Studies Institute (THIS Institute) has a remit to advance research into how to improve the quality and safety of patient care. The Institute hosts around 40 staff, consisting of academics, operational and communications staff and visiting research fellows. It has strong links across University of Cambridge departments, with RAND Europe, a not-for-profit Cambridge-based research organisation, and with Homerton College, Cambridge, as well as with multiple external partners. The Institute is generously funded by the Health Foundation, receiving around £40m over ten years. It is envisaged that the Institute will attract other external research funds and philanthropic support, with the aim of becoming self-sustaining by 2027.

THIS Institute seeks to appoint an Operations Administrator to work alongside the Fellowship and Operations Manager and the Communications Team. The post holder will coordinate and oversee the administration of operational areas in THIS Institute, including our national fellowship programme, communications and general operations, to ensure the smooth running of all activities.

The post holder will develop and maintain office procedures and provide effective administration of operational activities, HR processes and the fellowship programme. The fellowship programme is primarily managed using an online system, so the successful candidate must be comfortable working with and learning to use new software programs. Working in collaboration with the communications team, the post holder will provide administrative and logistical support for communications activities including sourcing and booking venues, publicising events and managing logistics, arranging photography/filming/recording, and collating items for newsletters.

Additionally the post holder will assist with the preparation and drafting of documents, support meetings and write minutes, therefore, excellent written English and experience with Microsoft Word, Excel, PowerPoint and Outlook are essential. The post holder will require excellent communication and interpersonal skills to liaise with other staff in the Institute, department and wider University, ensuring co-ordination of effort and acting as a point of contact. Working within a swiftly changing Institute, the successful candidate will demonstrate excellent organisation skills and attention to detail. The post holder will be educated to HND/HNC, level 4/5 vocational qualifications or have equivalent level of practical experience.

The funds for this post are available until 30 April 2022.

The post holder will be based at the Clifford Allbutt Building, Cambridge Biomedical Campus, Cambridge CB2 0AH (approximately 2 miles south of city centre).

Informal enquiries can be made to Kerry Cropper, Fellowship and Operations Manager, by e-mail (

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

Closing date: 24 February 2019

Interview Date: 6 March 2019

Please ensure that you outline how you match the criteria for the post and why you are applying for this role on the online application form.

Please include details of your referees, including e-mail address and phone number, one of which must be your most recent line manager

Please quote reference RH17992 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online