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Chief Operating Officer


The University Information Services (UIS) is seeking to appoint a Chief Operating Officer. We are looking for an experienced manager with an established reputation in managing the operation of a large IT organisation within a complex environment. This is a unique opportunity to be a leader in a world renowned university. The successful candidate will:

  • Be a creative and inspirational leader
  • Have a passion for continuous improvement, with a solid track record of empowering teams to deliver exceptional service
  • Be commercially astute with excellent financial acumen and analytic reasoning

UIS provides the digital infrastructure at the heart of the University's world-leading education and research. This includes delivering the IT applications and systems that support 12,000 staff and over 20,000 students and researchers. Reporting to the COO are eight Heads of Division, covering Departmental Operations; Large Systems; Development and Operations; Infrastructure; User Experience; Delivery Management; Research Computing Services (incorporating the fastest academic high-performance computer in the UK); and Institutional Relations.

Working closely with the UIS Director, whose focus is on long term strategic issues, the COO will provide operational leadership for a team of 300 staff, largely IT professionals. UIS also works in partnership with IT staff across the University with the aim of developing a more cohesive and collaborative community of IT professionals. The main focus for our new COO will be on operational issues including the development and implementation of a UIS target operating model.

The successful candidate will be a credible leader evidenced by a successful track record of managing the delivery of IT services in a large and complex organisation. They will be an excellent change agent with highly developed interpersonal skills and have the ability to influence key internal and external stakeholders.

Cambridge is world leading university and this is an exciting new challenge. Coupled with a competitive remuneration and benefits package, the practical advantages of working in a purpose built working environment in West Cambridge with good transport links, schools and a range of housing, is a combination that is hard to beat. We look forward to hearing from you.

Further information is available here:

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

Please upload your Curriculum Vitae (CV) and a covering letter in the Upload section of the online application to supplement your application. If you upload any additional documents which have not been requested, we will not be able to consider these as part of your application.

The closing date for all applications is the Monday 21st January 2019. Interviews will be held in mid February 2019.

Informal enquiries should be directed to Steph Lott, HR Business Manager, at Stephanie.lott@admin.cam.ac.uk or 01223 765933.

Please quote reference VC17560 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online