If you like intellectual detective work and solving all sorts of queries from Cambridge academics and researchers, students and international visitors, then this is the job for you.
Come and join a team of colleagues working in the Reference Department, based in the main Reading Room of Cambridge University Library. We are looking for two part-time (20 and 24 hours per week) colleagues for a fixed term of two years. You will deal with enquiries in person at busy service desks, and by telephone, letter and email, advising readers on how best to use our collections, both print and electronic, and trouble-shooting IT problems. You should have a good educational background, thorough knowledge of IT and electronic resources and, ideally, experience of working in an academic library. If you are also enthusiastic, flexible and committed to the delivery of the highest possible level of customer service and have excellent communication skills and the ability to work well under pressure and as part of a team, then get in touch.
You will be required to work from 08.45 to 17.00 every Saturday with one hour for lunch. The remaining 12.75 or 16.75 hours per week will be worked mostly in the Reference Department during the Library's core hours, by arrangement with the Head of Department. The core hours are from 08.45 to 17.20 Monday to Friday (17.00 on Fridays), with one hour 15 minutes for lunch.
Fixed-term: The funds for this post are available for 2 years in the first instance.
To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.
Informal enquiries are welcomed by Colin T. Clarkson, Head of the Reference Department, tel.: 01223 333066, email: email@example.com
The closing date for applications is Friday 27th July 2018.
Interviews will be held on Tuesday 14th August 2018.
Please quote reference VE16133 on your application and in any correspondence about this vacancy.
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