Cambridge Judge Business School (CJBS) leverages the power of academia for real world impact to transform individuals, organisations and society. Since 1990, Cambridge Judge has forged a reputation as a centre of rigorous thinking and high-impact transformative education, situated within one of the world's most prestigious research universities, and in the heart of the Cambridge Cluster, the most successful technology entrepreneurship cluster in Europe.
A member of the reception team is often the first point of contact for staff, students and visitors (either in person or on the telephone), and as such are of central importance to the image that CJBS presents. The role holder needs to actively engage with the Schools' clients, students, programme participants and visitors to deliver the best customer experience. Our reception team is professional, courteous, presentable, friendly, attentive, efficient and pride themselves on excellent customer service.
The receptionist team forms part of the wider facilities team, which is largely responsible for the smooth running of the School and its internal and externally focused activities.
Duties will include receiving visitors to the School including potential students, programme participants, the general public and distinguished guests, dealing with telephone enquiries, managing room bookings and providing general support to the wider School. Additionally, duties will include sorting and distributing incoming mail, processing outgoing mail and issuing room keys and access cards.
You will have good standard of general education and experience of working in a customer-facing environment. You will be expected to be pro-active in your approach to the role and possess a problem-solving mindset. We are looking for an individual who is ambitious, have excellent interpersonal and organisational skills. Computer literacy is a pre-requisite for the role. Experience of working on a reception desk would be beneficial.
This position is a part-time position working on a shift and rota basis 71% of full time, Monday to Sunday.
To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.
Further information about Cambridge Judge Business School is available from the website: http://www.jbs.cam.ac.uk/home/
Please quote reference NS15410 on your application and in any correspondence about this vacancy.
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