University of Cambridge

Job Opportunities


IT Support Technician

We are looking for an IT Support Technician to join the IT support team, part of the Department's Information and Computing Services group (ICS) based at the Department's main site in Trumpington Street. This is an ideal opportunity for an individual seeking a position where they will be exposed to a wide range of technologies in a busy and dynamic environment, who enjoy interacting with customers and progressing their technical skills. Candidates should be able to demonstrate a good level of experience in a number of areas and have a willingness to develop expertise across the full range of skills required. Training will be provided to meet the requirements of the post.

The IT support team provides first and second line support to users in the Department of Engineering. IT Support Technicians are the face of IT to most users and must be able to respond quickly, communicate effectively and provide high levels of service. The ICS group is made up of more than 30 staff with expertise in networking, windows and linux systems, messaging, storage, printing and software development. The support team work closely with all members across the ICS group and represent users when future plans are being discussed and decisions made.

ICS provides a unified departmental service with flexibility to meet the Department's evolving strategic and operational needs. Staff are assigned a core role based on a particular technical, divisional, service or geographic area but this focus changes with changing demand. Staff work together in teams to deliver projects and services, with team members being drawn from any part of the ICS to provide the best team for the work.

Fixed-term: The funds for this post are available for 3 years in the first instance.

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

The closing date for applications is Tuesday 6 March 2018. If you have any questions about this vacancy or the application process, please contact the HR Office on 01223 332615 or by email on

Please quote reference NM14802 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online