The University of Cambridge Sports Service is seeking to appoint one part-time Receptionist to work Saturdays 1.30pm-8.30pm at the University Sports Centre, West Cambridge, and additional shifts if required.
The role holder will be part of a team of Reception staff who provide an efficient and welcoming reception for visitors. They will answer queries, monitor access to the sports and fitness facilities and deal with incoming phone calls, mail, and e-mails.
The role holder will receive and process memberships for the Sports Centre and the Fitness, Strength and Conditioning Centre. They also take court, class and course bookings and ensure the Booking Management System is updated, and appropriate fees collected. The role holder will also respond to enquiries relating to other Sports Service facilities and services available at other sites.
Applicants should have a good general education to GCSE level, including English. Completion of a customer care course, NVQ or equivalent, would be an advantage. They should have good organisation and communication skills, a helpful and positive attitude and the ability to deal tactfully and professionally with all enquiries. Applicants should have some general office or reception experience. Previous work experience in a sports centre environment and the use of booking systems would be an advantage.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.
To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.
Further information on the Sports Service can be found at: http://www.sport.cam.ac.uk.
If you have any questions that are not covered by the Further Information sheet or the Sports Website, please e-mail: firstname.lastname@example.org.
Please quote reference DG14740 on your application and in any correspondence about this vacancy.
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